Privacy Policy

Privacy Policy

Effective Date: 1st January 2024
Last Updated: 27 March 2026

WE Interactive (“WE Interactive”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit https://we-interactive.com, contact us, submit an enquiry, engage our services, or otherwise interact with us.

1. Who We Are

WE Interactive is a digital marketing agency headquartered in Singapore.

Company name: WE Interactive
Company registration number: 200908851M
Registered / principal business address: 168 Robinson Rd, Capital Tower, Singapore 068912
Website: https://we-interactive.com
General contact email: info@we-interactive.com

2. What Personal Data We Collect

Depending on how you interact with us, we may collect personal data such as:

  • your name
  • company name
  • job title
  • email address
  • phone number
  • country or location
  • information you submit through our contact form
  • information you provide through our chatbot
  • correspondence and messages you send us
  • project, business, or service requirements you choose to share with us
  • billing and payment-related information where relevant
  • technical information such as IP address, browser type, device information, referral source, pages viewed, and website usage data
  • cookie, analytics, and advertising interaction data

3. How We Collect Your Personal Data

We may collect personal data when you:

  • visit our website
  • submit a contact form
  • interact with our chatbot
  • email or call us
  • request a proposal, quotation, or consultation
  • subscribe to communications from us
  • attend our events, meetings, or webinars
  • engage us as a client, partner, vendor, or applicant
  • interact with cookies, analytics, or tracking technologies on our website

Some of these features may be operated through HubSpot tools and services.

4. How We Use Your Personal Data

We may collect, use, and disclose your personal data for purposes such as:

  • responding to enquiries and requests
  • communicating with you about our services
  • arranging consultations, proposals, or quotations
  • onboarding clients and delivering services
  • managing projects, accounts, and business relationships
  • sending service-related notices and updates
  • sending marketing communications, newsletters, event invitations, and insights where permitted by law
  • understanding user behaviour and improving our website, campaigns, and services
  • measuring marketing performance and advertising effectiveness
  • maintaining website functionality, security, and fraud prevention
  • complying with legal, regulatory, audit, and internal risk management requirements
  • enforcing our contractual and legal rights

5. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate effectively and help us understand how visitors use the site.

These may include Google Analytics, advertising and remarketing pixels, HubSpot tracking technologies and CRM-related features, as well as other analytics, advertising, communication, and business tools that we may use from time to time for legitimate business, operational, marketing, or service delivery purposes.

These tools may collect information such as your IP address, browser type, device information, pages visited, time spent on pages, referral sources, and interactions with our website or marketing content.

We use these technologies to:

  • operate and improve the website
  • analyse traffic and user behaviour
  • manage enquiries and follow-up communications
  • measure campaign and conversion performance
  • support remarketing and marketing optimisation

You may control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Contact Forms and Chatbot

When you submit a contact form or interact with our chatbot, we may collect the information you provide to respond to your enquiry, assess your needs, follow up on potential business opportunities, and maintain records of our communications.

These features may be powered by HubSpot.

7. Disclosure of Personal Data

We may disclose your personal data to:

  • our employees, consultants, and authorised representatives
  • affiliated companies or regional teams where relevant to service delivery
  • professional advisers such as lawyers, accountants, auditors, or insurers
  • technology vendors, hosting providers, analytics providers, CRM platforms, marketing automation providers, and other service providers or business partners engaged from time to time as reasonably necessary for our operations or service delivery
  • subcontractors, freelancers, and specialist vendors engaged for particular jobs or deliverables
  • regulators, authorities, or law enforcement agencies where required by law
  • other parties where you have provided consent or where disclosure is otherwise permitted or required by law

Where we engage external vendors or partners, we take reasonable steps to protect your data, including contractual safeguards such as confidentiality obligations and non-disclosure agreements where appropriate.

8. Overseas Transfers

As part of our operations, your personal data may be transferred to, stored in, or processed outside Singapore, including through cloud-based tools, software providers, or project vendors.

Where we transfer personal data outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under applicable data protection laws.

9. Consent and Withdrawal of Consent

Where required, we will obtain your consent to collect, use, or disclose your personal data.

You may withdraw your consent at any time by contacting us using the details in this Privacy Policy. Depending on the nature of your request, this may affect our ability to continue providing certain information or services to you. We may also continue to retain or process certain personal data where required or permitted by law.

10. Marketing Communications

Where permitted under applicable law, we may send you marketing communications about our services, updates, events, or insights.

You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

11. Accuracy of Personal Data

We rely on the personal data provided to us to be accurate, complete, and up to date. Please let us know if your personal data changes so we can update our records accordingly.

12. Protection of Personal Data

We take reasonable administrative, physical, and technical measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

These measures may include:

  • access controls and role-based permissions
  • password and authentication controls
  • secure systems and hosting environments
  • internal confidentiality obligations
  • contractual safeguards with vendors and service providers
  • reasonable cybersecurity and operational controls

No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

13. Retention of Personal Data

We retain personal data only for as long as it is necessary for business, legal, contractual, accounting, regulatory, or operational purposes.

When personal data is no longer necessary, we will take reasonable steps to delete, anonymise, or securely dispose of it.

14. Your Rights

Subject to applicable law, you may have the right to:

  • request access to personal data we hold about you
  • request correction of inaccurate or incomplete personal data
  • withdraw consent to certain uses of your personal data
  • ask questions about how your personal data has been used or disclosed
  • make a complaint regarding our handling of your personal data

We may need to verify your identity before processing your request and may charge a reasonable fee where permitted by law for access requests.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms, or social media services. We are not responsible for the privacy practices, content, or security of those third-party sites. You should review their privacy policies separately.

16. Data Protection Officer

If you have any questions, requests, or complaints regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer:

Tan Han Yue
Data Protection Officer
WE Interactive
168 Robinson Rd, Capital Tower, Singapore 068912
Email: info@we-interactive.com

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, website functionality, or data handling practices. Any updated version will be posted on this page with a revised “Last Updated” date.